topic Re: Im struggling to clear my bill need s bit more time..will sky attempt another payment or cut me in Account & Billing

I got billed after cancelling

safrin — Mon, 12 Aug 2024 09:01:48 GMT

i have cancelled my sky but still sending me bill after 1 months!

why? I have informed them before 1 months and contract also fininshed! why keep sending me....

Moderator note: Changed title to reflect topic more.

Re: Im struggling to clear my bill need s bit more time..will sky attempt another payment or cut me

caesarome — Sun, 11 Aug 2024 09:05:24 GMT

What was your last day with Sky and on what date each month were you usually billed on ?

Looking forward here what shows against your future bills:

https://www.sky.com/bill/tv-broadband-talk

Re: Im struggling to clear my bill need s bit more time..will sky attempt another payment or cut me

Daniel0210 — Sun, 11 Aug 2024 09:59:47 GMT

@safrin

How did you cancel?
Did Sky send you an email confirming the cancellation?

Re: Im struggling to clear my bill need s bit more time..will sky attempt another payment or cut me

Daniel0210 — Sun, 11 Aug 2024 11:16:09 GMT

@safrin

Your other post has been removed. It would help if you answered the queries on this thread.

Re: Im struggling to clear my bill need s bit more time..will sky attempt another payment or cut me

Mark39 — Sun, 11 Aug 2024 12:53:05 GMT

@safrin wrote:

i have cancelled my sky but still sending me bill after 1 months!

why? I have informed them before 1 months and contract also fininshed! why keep sending me....

It's not unusual to be billed after you've cancelled. That's because Sky continue to generate bills during your notice period for the next month. Obviously they'll refund any charge made after the date your services actually cease. If that happens to you, we can help you arrange a refund.