topic Re: Kamil05 in Account & Billing

Kamil05

Kamil05 — Tue, 06 Aug 2024 10:19:47 GMT

Hi ,

I hoping someone can help me !

I left sky more than 6 weeks ago! And credit balance is £79.47 but this wasn't been refunded to my bank account .

How do I get this money !

Re: Kamil05

GD1 — Tue, 06 Aug 2024 10:25:13 GMT

@Kamil05 To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Re: Kamil05

Mr+Flibbles+86 — Tue, 06 Aug 2024 10:25:54 GMT

Thanks for escalating this. We’ve sent an invite to @Kamil05 to chat.

Re: Kamil05

Addie15 — Thu, 08 Aug 2024 10:38:46 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.