topic Re: To set up a payment plan in Account & Billing

To set up a payment plan

Bluegazstanton — Tue, 06 Aug 2024 06:58:58 GMT

Can someone help me please, I did try calling yesterday but the phone cut off while I'd been put on hold and nobody called me back

Re: To set up a payment plan

Bluegazstanton — Tue, 06 Aug 2024 07:01:31 GMT

If someone can call me on my number thanks

Re: To set up a payment plan

PandJ2020 — Tue, 06 Aug 2024 07:09:54 GMT

No one is going to call you from a post here.

This is a customer helps customer forum - if you explain your issue we may be able to direct... (note payment plans would only be applicable once you've left Sky)

Can someone call me please to set up a payment plan

Bluegazstanton — Wed, 07 Aug 2024 13:35:59 GMT

I need to set up a payment plan and nobody seems to want to help, I called the other day as and the guy put me on hold then it cut off and he never called me back

Re: Can someone call me please to set up a payment plan

MarkGoldsmith — Wed, 07 Aug 2024 13:39:13 GMT

@Bluegazstanton this is a public community forum of other Sky customers. No one from Sky will phone you on the back of a forum post.

Also Sky only do payment plans on closed accounts, they won't do anything on active or restricted accounts. Payment holidays are available but only on equipment that is being paid off under a credit agreement e.g Sky Glass TV, or mobile phones.

Re: To set up a payment plan

Daniel0210 — Wed, 07 Aug 2024 13:45:00 GMT

@Bluegazstanton

No need for another thread. Todays post has been added to the one you started yesterday. The advice provided is correct.