topic Re: Sky is becoming too expensive in Account & Billing

Sky is becoming too expensive

hornetville — Mon, 05 Aug 2024 06:54:39 GMT

Think it's time to leave sky unless being a diamond customer they can do me an amazing offer as £113 a month is beyond belief.

Re: Sky is becoming too expensive

Daniel0210 — Mon, 05 Aug 2024 06:56:55 GMT

@hornetville

Your VIP status has little if any relevance to your discounts.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are no longer being offered. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Sky is becoming too expensive

ASACur — Mon, 05 Aug 2024 08:40:45 GMT

Just called to cancel Sky Stream as it's become far too expensive. Best they could offer was £5 off for a new 24 Month Contract?! When I signed up 18months ago I was paying £65 which has now risen to over £80!
Moving to Now TV for the sports where I will be paying £26 for six months.

Re: Sky is becoming too expensive

hornetville — Mon, 05 Aug 2024 09:02:10 GMT

things is got to return the skyQ stuff dont have the boxes to return it in

Re: Sky is becoming too expensive

Mark39 — Mon, 05 Aug 2024 09:09:55 GMT

@hornetville wrote:

things is got to return the skyQ stuff dont have the boxes to return it in

They're usually sent to you towards the end of your notice period.

Re: Sky is becoming too expensive

caesarome — Mon, 05 Aug 2024 09:11:26 GMT

@hornetville

Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

Re: Sky is becoming too expensive

hornetville — Mon, 05 Aug 2024 09:12:40 GMT

not paying jack to send it back sksy had enough money off me

Re: Sky is becoming too expensive

Mark39 — Mon, 05 Aug 2024 09:14:00 GMT

@hornetville wrote:

not paying jack to send it back sksy had enough money off me

Nobody's suggesting you do.

Re: Sky is becoming too expensive

hornetville — Mon, 05 Aug 2024 09:16:42 GMT

they want the equipment they pay to have it back

Re: Sky is becoming too expensive

Mark39 — Mon, 05 Aug 2024 09:18:19 GMT

@hornetville wrote:

they want the equipment they pay to have it back

Sky pay. Read the replies to your posts.

Re: Sky is becoming too expensive

caesarome — Mon, 05 Aug 2024 09:18:44 GMT

Have you looked at the link I posted because it does clearly state that the label is pre paid so you don't pay a penny to return the equipment.

Re: Sky is becoming too expensive

hornetville — Mon, 05 Aug 2024 09:21:34 GMT

still need something to send back in and packing

Re: Sky is becoming too expensive

TimmyBGood — Mon, 05 Aug 2024 09:24:13 GMT

@hornetville

I'd observe that the non return fee is likely to be considerably more expensive than any packaging you might source yourself.

Re: Sky is becoming too expensive

caesarome — Mon, 05 Aug 2024 09:24:49 GMT

If you haven't got anything or can't get anything from the likes of a local supermarket then you will have to wait until Sky sends the packaging to you as per my and @Mark39 earlier posts.

Just remember to get and keeping proof of posting when returning it.

Re: Sky is becoming too expensive

Mark39 — Mon, 05 Aug 2024 09:26:39 GMT

@Mark39 wrote:

@hornetville wrote:

things is got to return the skyQ stuff dont have the boxes to return it in

They're usually sent to you towards the end of your notice period.

It's your choice if you want to return Sky's kit before the packaging is delivered, but if you do, you'll have to sort out the packaging for yourself.

Re: Sky is becoming too expensive

Smudger+Ref — Wed, 21 Aug 2024 12:53:49 GMT

Sky is too expensive . Need to reduce montly costs or may need leave for cheaper alternative

Re: Sky is becoming too expensive

PandJ2020 — Wed, 21 Aug 2024 13:11:24 GMT

@Smudger+Ref wrote:
Sky is too expensive . Need to reduce montly costs or may need leave for cheaper alternative

Ok, you need to ask Sky - we're just other customers here.

Re: Sky is becoming too expensive

Daniel0210 — Wed, 21 Aug 2024 13:42:44 GMT

@Smudger+Ref
Maybe discounts have ended in which case you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Sky is becoming too expensive

Pusb1 — Mon, 04 Nov 2024 10:21:49 GMT

You think that's expensive. I have been with Sky for nearly 40 years and a vip customer, for whatever benefit that is. I'm looking to cancel as nobody seems to want to help me. I am currently paying £138/ month Too much for anyone , let alone a vulnerable pensiomer

Re: Sky is becoming too expensive

Daniel0210 — Mon, 04 Nov 2024 10:34:53 GMT

@Pusb1 wrote:

I'm looking to cancel as nobody seems to want to help me.

@Pusb1

Do you require help other than getting a cheaper deal, in which case provide some details and we can try and help.