Re: Cancel broadband

Sharonstocker — Sun, 04 Aug 2024 10:28:10 GMT

I don't need broadband anymore because of financial issues my son is looking to get broadband in is name I need to know if my broadband is out of contract

Re: Cancel broadband

caesarome — Sun, 04 Aug 2024 11:04:10 GMT

Have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show if you are in a contract:

https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill

To cancel you need to contact Sky and give them 14 days notice.

topic Re: Cancel broadband in Account & Billing

Re: Cancel broadband

Re: Cancel broadband