topic Unknow charges in Account & Billing

Unknow charges

KR80 — Thu, 01 Aug 2024 14:25:42 GMT

I have a unknown charge of £8 on my bill. Extra 2gb a month I've not asked for

PandJ2020 — Thu, 01 Aug 2024 14:46:28 GMT

Did you order a new phone recently?

If not you'll have to call Sky to check what's going on.

caesarome — Thu, 01 Aug 2024 15:04:37 GMT

Did you change your data package recently ?

KR80 — Thu, 01 Aug 2024 16:00:51 GMT

No I didn't

caesarome — Thu, 01 Aug 2024 16:05:45 GMT

Then you will have to dispute it by calling Sky on 150.