topic Re: Applied for sky switch credit. Not happened in Account & Billing

Applied for sky switch credit. Not happened

Jane561 — Wed, 31 Jul 2024 06:06:37 GMT

Signed Sky contract , for broadband and TV on 12/05/24.

Was assured that BT final payment ,for contract break, would be paid by Sky.

I sent proof of payment, £173.35, and final demand from BT to Sky credit switch on 12/06/24.

No contact from Sky and now paying subscriptions that I was assured would be credited to me.

Thank you

Mark39 — Wed, 31 Jul 2024 06:55:40 GMT

Jane561 — Wed, 31 Jul 2024 07:00:00 GMT

Thanks. I'll wait to see what happens in a couple of months.

Beth241 — Sat, 12 Oct 2024 20:55:58 GMT

Did you get this solved ? I've been told mine was credited to my account however can't find it anywhere

caesarome — Sat, 12 Oct 2024 21:09:56 GMT

If the credit has been applied you should see it via your billing account: