topic Re: Marketing mail for previous home owner in Account & Billing

Marketing mail for previous home owner

David314 — Tue, 30 Jul 2024 13:55:57 GMT

How can I stop marketing mail for the previous home owner of my address . I am a sky customer

Re: Marketing mail for previous home owner

GD1 — Tue, 30 Jul 2024 14:04:12 GMT

@David314 You can't as only the account holder can update their details, I would simply post it back as "not lnown at this address".

Re: Marketing mail for previous home owner

Daniel0210 — Tue, 30 Jul 2024 14:04:37 GMT

@David314

Return it marked "Not Known At This Address".

Re: Marketing mail for previous home owner

David314 — Tue, 30 Jul 2024 14:09:36 GMT

Have done that already about 10 times yet still they arrive.

Re: Marketing mail for previous home owner

GD1 — Tue, 30 Jul 2024 14:12:55 GMT

@David314 I'm afraid there isn't much you can do about them.

Re: Marketing mail for previous home owner

David314 — Tue, 30 Jul 2024 14:15:46 GMT

Last chance I returned 2 today. Any more and I'm going to cancel sky.

Re: Marketing mail for previous home owner

Daniel0210 — Tue, 30 Jul 2024 14:17:30 GMT

@David314 wrote:

Any more and I'm going to cancel sky.

@David314

Personally I don't think that will make a difference.

Re: Marketing mail for previous home owner

David314 — Tue, 30 Jul 2024 14:21:01 GMT

£70 a month difference

Re: Marketing mail for previous home owner

GD1 — Tue, 30 Jul 2024 14:22:50 GMT

@David314 wrote:

Last chance I returned 2 today. Any more and I'm going to cancel sky.

Thats your choice, however it won't stop the mail so it seems you'll be cutting off your nose to spite your face. And all because if the inactions of a previous customer.

PS threats to cancel in a Customer helps customer community won't acheive anything either.

Re: Marketing mail for previous home owner

SKY1992bf — Tue, 30 Jul 2024 14:22:56 GMT

@David314 Note that if you're in contract sky may not allow you to cancel

Re: Marketing mail for previous home owner

Daniel0210 — Tue, 30 Jul 2024 14:23:00 GMT

@David314

I think you know what I meant… it won't stop letters to the previous occupant arriving.

Re: Marketing mail for previous home owner

PandJ2020 — Tue, 30 Jul 2024 14:23:14 GMT

@David314 wrote:
Last chance

Just checking but this is a customer helps customer forum... just recycle or bin them...

Re: Marketing mail for previous home owner

JanBun — Mon, 17 Feb 2025 19:14:21 GMT

I'm a previous home owner and Sky customer but now overseas and tried multiple times to cancel marketing but there's no option as they hope you will rejoin - even though you've told them you have left!