topic Viewing August to September 2023 bills in Account & Billing

Viewing August to September 2023 bills

HTMA — Mon, 29 Jul 2024 09:28:09 GMT

Hello, I know variations of this question have been asked before but I'm new to the community and not at all tech savvy! I'm trying to see bills from August to December 2023 and can only go back to the 11.12.23 - 10.01.24 one. How do I get this information please? Thank you.

Re: Viewing August to September 2023 bills

Daniel0210 — Mon, 29 Jul 2024 10:16:48 GMT

@HTMA

For older bills you have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

These can take up to 28 days to be actioned.

Re: Viewing August to September 2023 bills

HTMA — Mon, 29 Jul 2024 10:20:13 GMT

@Daniel0210

Thank you for answering - told you I wasn't tech savvy, it's not Sky but NOW TV!! All sorted now though 🙂