topic Phone bill in Account & Billing

Phone bill

Shannon973 — Sun, 28 Jul 2024 19:35:23 GMT

Hi. My phone bill is meant to be £53 a month and I have now seen that it is for some reason £67 every month, I simply cannot afford this. Can you please explain why and how I can change this. Thank you

Re: Phone bill

Daniel0210 — Sun, 28 Jul 2024 19:39:16 GMT

@Shannon973

We are customers like yourself so can't see your mobile bill. Any roaming, picture messages, calls to non inclusive numbers?

Re: Phone bill

caesarome — Sun, 28 Jul 2024 20:34:29 GMT

@Shannon973

If you compare last months bill if that was £53 to this latest one what has changed:

https://www.sky.com/mobile-bill

Re: Phone bill

PandJ2020 — Sun, 28 Jul 2024 21:44:55 GMT

Is this an initial payment where it could be for a period longer than 1 month?