https://helpforum.sky.com/t5/Account-Billing/Asked-to-update-payment-details/m-p/4701668#M224820 <P>I have a message my Sky account telling me my direct debit payment details have expired for my broadband and talk package and I need to add new ones. My bank account details haven't changed so I don't understand why i'm being asked this. I attempted to add the same bank account info and got an error message. Anyone know what the issue is here?</P> Wed, 24 Jul 2024 21:39:02 GMT EdBB 2024-07-24T21:39:02Z https://helpforum.sky.com/t5/Account-Billing/Asked-to-update-payment-details/m-p/4701668#M224820 <P>I have a message my Sky account telling me my direct debit payment details have expired for my broadband and talk package and I need to add new ones. My bank account details haven't changed so I don't understand why i'm being asked this. I attempted to add the same bank account info and got an error message. Anyone know what the issue is here?</P> Wed, 24 Jul 2024 21:39:02 GMT https://helpforum.sky.com/t5/Account-Billing/Asked-to-update-payment-details/m-p/4701668#M224820 EdBB 2024-07-24T21:39:02Z https://helpforum.sky.com/t5/Account-Billing/Asked-to-update-payment-details/m-p/4701671#M224821 <P>Did this message come in the form of an email and was there a link in this email that said it was going to your account ?</P> <P>&nbsp;</P> <P>If the answer is yes to either or both of these then the email itself isn't from Sky as it is a scam one designed to capture your details and banking details.</P> Wed, 24 Jul 2024 21:43:53 GMT https://helpforum.sky.com/t5/Account-Billing/Asked-to-update-payment-details/m-p/4701671#M224821 caesarome 2024-07-24T21:43:53Z