topic SKY customer service email in Account & Billing

SKY customer service email

Gunaranjan — Wed, 24 Jul 2024 10:09:29 GMT

Hi Team,

My Gmail is blocked and couldn't check the Sky emails.

I would like to know my Account details to Login to Sky website.

Also, my card details are changed and the Payments didn't went through so I'd like to change my card details.

Customer service is very poor in SKY, I connected to one person and he is unable to understand my concern itself. Call got connected after several tries and it is not straight forwarded to talk to an agent.

Thanks & Regards

Re: SKY customer service email

GD1 — Wed, 24 Jul 2024 10:29:04 GMT

@Gunaranjan Your post has been moved from the email section as that is intended for Sky/Yahoo email issues not an email route to Sky.

Thisis also a customer helps customer community so we won;t be able to tell you wat your login details are.

Have you tried logging in to your account? https://www.sky.com/signin

If you've forgotten your password try resetting it https://skyid.sky.com/resetpassword/skycom/

Re: SKY customer service email

caesarome — Wed, 24 Jul 2024 12:14:18 GMT

@Gunaranjan wrote:

Also, my card details are changed and the Payments didn't went through so I'd like to change my card.

Gmail being blocked shouldn't stop you from logging into your Sky account.

You can change your payment details via the MySky app or online here;

https://www.sky.com/myaccount/bill/change-payment-method

Re: SKY customer service email

Gunaranjan — Wed, 24 Jul 2024 12:18:29 GMT

I need my account details etc. I'm unable to reachout to Customer service. At least ask them to reachout to me so that I can resolve my account set up online and sort out my billing/update my new card details.

Your Discussions doesn't help me a lot. Kindly someone reach out to me.

Re: SKY customer service email

caesarome — Wed, 24 Jul 2024 12:21:29 GMT

Do you not know either your username or the password used because nobody will contact you due to you posting here as this is where customers help each other and while we could usually ask the messaging team to contact you the first thing they will ask for is your (telephone) password so do you know what this is ?