Requesting for my first contract

Lovemore — Fri, 19 Jul 2024 12:02:29 GMT

hie my name is Lovemore i have been with your esteemed company for almost 2 years now,i recently moved from where i was staying and it has been 2 months now at my new place ,but i have a big challenge

i upgraded my broadband from superfast to Gigafast which i letter realised that it was not because of speed but i was still within the 14 days issues after installation

please i am kindly asking for help ,the bill which i am seeing now is very expensive and i really cannot afford it ,please is it ok to bring me back to my first package of contract of Superfast of £23+ its offordable for me

assist me i cant affort that of £58

Re: Requesting for my first contract

GD1 — Fri, 19 Jul 2024 12:07:02 GMT

@Lovemore You're not talking to Sky via the forum, nothing will happen as a result of your post. Unfortunately you'll need to pay what you owe for now, and speak to Sky to go back to the old package.

The community can't arrange that for you.

topic Re: Requesting for my first contract in Account & Billing

Requesting for my first contract

Re: Requesting for my first contract