https://helpforum.sky.com/t5/Account-Billing/Bill-paid-twice/m-p/4694018#M224111 I've just paid my bill twice, can I get a refund? Tue, 16 Jul 2024 17:45:07 GMT Donna3155 2024-07-16T17:45:07Z https://helpforum.sky.com/t5/Account-Billing/Bill-paid-twice/m-p/4694018#M224111 I've just paid my bill twice, can I get a refund? Tue, 16 Jul 2024 17:45:07 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-paid-twice/m-p/4694018#M224111 Donna3155 2024-07-16T17:45:07Z https://helpforum.sky.com/t5/Account-Billing/Bill-paid-twice/m-p/4694022#M224113 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2939052">@Donna3155</a>&nbsp;<BR />Seems like you've made an unnecessary manual payments. If you have a continuous payment method set up you should never need to make a manual payment. A credit will appear on your account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.<BR /><BR />However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that <STRONG>having confirmed it’s showing as a credit.</STRONG></P> Tue, 16 Jul 2024 17:53:02 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-paid-twice/m-p/4694022#M224113 Daniel0210 2024-07-16T17:53:02Z