topic Re: Current account in Account & Billing

Current account

Vilverie10 — Thu, 11 Jul 2024 11:47:30 GMT

Can somebody please call me to discuss my current sky package that is ending shortly?

Re: Current account

PandJ2020 — Thu, 11 Jul 2024 11:56:20 GMT

@Vilverie10 wrote:
Can somebody please call me to discuss my current sky package that is ending shortly?

We're other customers here... No one is going to call you from a post here...

Also your package isn't ending. Only the discounts are expiring - so unless you take action the price will simply increase until you do.

Re: Current account

GD1 — Thu, 11 Jul 2024 13:48:27 GMT

@Vilverie10 You need to call if your discounts are ending.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.