topic Re: Charges for cancelling contract in Account & Billing

Charges for cancelling contract

skyqkid — Wed, 10 Jul 2024 18:09:10 GMT

Thinking for some time of cancelling my Sky TV, Broadband and Talk. Although the package has been discounted in contract.

The contract expires in November, so giving Sky notice now to cancel the package as its a big expence for us each month.

Can the charges be worked out online for cancellation or do I have to contact Sky to find the charges where still have some 4mths to the end of current contract.

Re: Charges for cancelling contract

SKY1992bf — Wed, 10 Jul 2024 18:12:31 GMT

@skyqkid See

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

Re: Charges for cancelling contract

caesarome — Wed, 10 Jul 2024 18:20:04 GMT

Just to point out @skyqkid that Sky are within their rights to not allow you to cancel as you would be breaking your contract that you had agreed to.

Re: Charges for cancelling contract

SKY1992bf — Wed, 10 Jul 2024 18:24:37 GMT

@caesarome wrote:
Just to point out @skyqkid that Sky are within their rights to not allow you to cancel as you would be breaking your contract that you had agreed to.

@skyqkid The above is covered in the link as below

For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you’ll need to give us at least 31 days’ notice, which can’t end before your minimum term finishes. The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you’ve breached your terms and conditions.