topic Trying to Join but getting Technical Error in Account & Billing

Trying to Join but getting Technical Error

Igorias17 — Wed, 10 Jul 2024 15:07:02 GMT

Trying to join Sky Stream and Broadband. Property isn't currently with Sky and I've never had a Sky account. The website allows me to go up to the page where you pick the delivery date but as soon as it loads it then changes to a Technical Error screen. I've tried this for 4 days now and not getting any join. Trying this community before giving up and looking at BT/EE or Virgin

Re: Trying to Join but getting Technical Error

caesarome — Wed, 10 Jul 2024 15:12:08 GMT

There is nothing we an suggest other than to either try clearing your browsers cache or a different one and if the same happens then you will have to call to get the order placed.

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Re: Trying to Join but getting Technical Error

Igorias17 — Wed, 10 Jul 2024 15:29:46 GMT

I've tried it on different browsers and different devices as well. Still not getting any luck

Really don't fancy paying for a phone call with a long wait time to get something that I should be able to get online

Surely I'm not the only one with the issue?

Re: Trying to Join but getting Technical Error

Igorias17 — Wed, 10 Jul 2024 15:30:23 GMT

@caesarome - Thanks for the response though. Appreciate it 🙂

Re: Trying to Join but getting Technical Error

Carlb2 — Sun, 01 Sep 2024 10:10:05 GMT

Same issue here when trying to order. Have tried different browsers and different devices. Same 'We are having technical problems please try later' error