topic Re: New order not showing in account or tracking in Account & Billing

Re: New order not showing in account or tracking

MahmoudHAG — Tue, 09 Jul 2024 14:53:53 GMT

I have the same problem with my recent broadband subscription!
I can't track the router and I need a reschedule!

Not the best welcoming you get for switching!

I am not in the country! and I can't get to human via life chat!
What am I supposed to do?

Re: New order not showing in account or tracking

caesarome — Tue, 09 Jul 2024 15:04:54 GMT

@MahmoudHAG

What is happening when you login here:

https://www.sky.com/ordertracking

Re: New order not showing in account or tracking

MahmoudHAG — Tue, 09 Jul 2024 22:20:33 GMT

Some info about my order,
Down bottom in FAQ "My hub hasn't arrived" and some information.

The issue is I got a message from EVRI (Turned out to be a scam), so I was wanting to track the router delivery as I am away for a couple of days and I could not find any tracking.