topic Re: Bill in Account & Billing

Bill

Remybrouwers — Sat, 06 Jul 2024 14:40:46 GMT

Hi i have received my bill but you guys are expecting me to pay £116 but i cant afford that its well more than my bill is meant to be i would like to speak to someone as soon as possible

Re: Bill

Mark39 — Sat, 06 Jul 2024 14:46:01 GMT

By all means give Sky a call.

Are you new to Sky?

Re: Bill

Remybrouwers — Sat, 06 Jul 2024 14:47:56 GMT

I have been with sky for a while but my bill has been from £30 - £116 in the space of 2 years and I only have the standard package which is just entertainment and broadband but I don't use my sky box anymore so I cancelled it now they want me to pay £116

Re: Bill

Daniel0210 — Sat, 06 Jul 2024 14:49:43 GMT

@Remybrouwers wrote:
I don't use my sky box anymore so I cancelled it now they want me to pay £116

@Remybrouwers

Early termination fees maybe?

Re: Bill

Remybrouwers — Sat, 06 Jul 2024 14:51:40 GMT

Not to sure thinking about telling them I want to cancel my contract with them

Re: Bill

Mark39 — Sat, 06 Jul 2024 15:05:19 GMT

What does your bill say the £116 is for?

Re: Bill

Remybrouwers — Sat, 06 Jul 2024 15:38:42 GMT

It's not stated why it's a £116

Re: Bill

Daniel0210 — Sat, 06 Jul 2024 15:40:55 GMT

@Remybrouwers

Click on the blue arrow next to any amounts which appear higher than you're expecting.