topic Re: Contact number on my account in Account & Billing

Contact number on my account

H3DxReturns — Thu, 04 Jul 2024 16:16:33 GMT

Hi all i have been trying for days now but i can not change my Contact Number on my account info page eveytime i press on Edit Contact Number it justs Reloads the page and edit email address does the same thing can someone help me plz and what is the Contact Number on my account info for.

Thanks.

Re: Contact number on my account

SKY1992bf — Thu, 04 Jul 2024 16:20:21 GMT

@H3DxReturns Simply call 150 from your mobile to contact sky and they will change it, it can't be done online

Re: Contact number on my account

H3DxReturns — Thu, 04 Jul 2024 16:20:54 GMT

I dont have that phone number no more

Re: Contact number on my account

caesarome — Thu, 04 Jul 2024 16:21:50 GMT

Then use whatever phone you have got:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Re: Contact number on my account

SKY1992bf — Thu, 04 Jul 2024 16:22:12 GMT

@H3DxReturns

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

Re: Contact number on my account

H3DxReturns — Thu, 04 Jul 2024 16:25:09 GMT

I have Sky Mobile but i dont have the sim no more so i got a new sim for smarty with a new number so that why i want to change it to my new number.

Re: Contact number on my account

caesarome — Thu, 04 Jul 2024 16:26:25 GMT

You need to follow the advice that myself and @SKY1992bf have posted for you as I'm afraid nobody here can change your number or edit your email address.

Re: Contact number on my account

H3DxReturns — Thu, 04 Jul 2024 16:28:30 GMT

can i do a live chat to sky because 150 does not work because when i put in 150 it says this number is not recognised.

Re: Contact number on my account

caesarome — Thu, 04 Jul 2024 16:31:23 GMT

@caesarome wrote:

otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Re: Contact number on my account

PandJ2020 — Thu, 04 Jul 2024 16:34:17 GMT

@H3DxReturns wrote:
can i do a live chat to sky because 150 does not work because when i put in 150 it says this number is not recognised.

150 will only work from a Sky service. You'll need to call the 03 number as detailed above.

Re: Contact number on my account

H3DxReturns — Thu, 04 Jul 2024 16:40:37 GMT

im going to call them but why will it let me change my email before but not now.