topic Re: Random bill of £153 when my monthly bill is £23, what?! in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683649#M223004 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3688064">@Foreverxoroses</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you return any Sky Q boxes?</P> <P>&nbsp;</P> <P>It's not sending back loaned equipment which is the most common cause for a lump sum to be added.</P> Wed, 03 Jul 2024 17:33:28 GMT TimmyBGood 2024-07-03T17:33:28Z Random bill of £153 when my monthly bill is £23, what?! https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683641#M223002 <P>I limited my sky account down to the basic package months ago got the email confirmation agreed on £23 per month which is for basic package (only wanted the internet as don't use the TV and now I've just had a £153 bill try and come out of my account <span class="lia-unicode-emoji" title=":flushed_face:">😳</span><span class="lia-unicode-emoji" title=":loudly_crying_face:">😭</span><span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Wed, 03 Jul 2024 17:27:27 GMT https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683641#M223002 Foreverxoroses 2024-07-03T17:27:27Z Re: Random bill of £153 when my monthly bill is £23, what?! https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683647#M223003 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3688064">@Foreverxoroses</a>&nbsp;</P> <P>So what does the breakdown of the latest bill show the extra is for? What did you cancel and did you receive email confirmation from Sky that it was cancelled?&nbsp;</P> Wed, 03 Jul 2024 17:32:15 GMT https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683647#M223003 Daniel0210 2024-07-03T17:32:15Z Re: Random bill of £153 when my monthly bill is £23, what?! https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683649#M223004 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3688064">@Foreverxoroses</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you return any Sky Q boxes?</P> <P>&nbsp;</P> <P>It's not sending back loaned equipment which is the most common cause for a lump sum to be added.</P> Wed, 03 Jul 2024 17:33:28 GMT https://helpforum.sky.com/t5/Account-Billing/Random-bill-of-153-when-my-monthly-bill-is-23-what/m-p/4683649#M223004 TimmyBGood 2024-07-03T17:33:28Z