topic Re: Charged wheh subscription confirmed cancelled in Account & Billing

Charged wheh subscription confirmed cancelled

Emmabow — Wed, 03 Jul 2024 16:19:59 GMT

I have cancelled my sky subsrcription - i have retybed (with confirmation) my sky hub.
im being charge £120 for july? Im with abitger company now

Re: Charged wheh subscription confirmed cancelled

caesarome — Wed, 03 Jul 2024 16:30:02 GMT

Your bill will be produced right up to the day that you left as the bill itself is created 14 days in advance of the billing date so is this what has happened ?

If not and you left a while ago but billing has continued you will have to call Sky and let them know the date you left to another broadband ISP.

If your were wiyh Sky for TV then you should have given them 31 days notice to cancel.

Re: Charged wheh subscription confirmed cancelled

MarkGoldsmith — Wed, 03 Jul 2024 16:30:20 GMT

When was your last date?

Billing continues all the way up to your last day of service, and as Sky billing works a month in advance you will always overpay and then have the credit refunded.