topic Re: Discuss my account in Account & Billing

Discuss my account

Deb532 — Mon, 01 Jul 2024 17:15:48 GMT

Hi I have noticed my bills will increase in July I can not afford the increase so can I renegotiate or I will have to cancel

Re: Discuss my account

MightyQuinn — Mon, 01 Jul 2024 17:35:32 GMT

Hi @Deb532 I'm afraid that you are not talking to Sky here. This is a public community forum. If you have a look at your bills on your Sky Q box you can work out why it is increasing.

https://www.sky.com/help/articles/cancel-sky-tv

Re: Discuss my account

GD1 — Mon, 01 Jul 2024 17:37:28 GMT

@Deb532 You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.