topic Your email address cannot be updated. Please try again later. in Account & Billing

Your email address cannot be updated. Please try again later.

DOLPHINSWIM — Mon, 01 Jul 2024 11:09:37 GMT

Hi, I have logged in a number of different times with a couple of days apart trying to change the email address on the account and keep getting this error message -

Your email address cannot be updated. Please try again later.

Re: Your email address cannot be updated. Please try again later.

caesarome — Mon, 01 Jul 2024 12:21:33 GMT

Would you like the messaging team to contact you via here as they might be able to update it for you. If they do make contact you then have 48 hours to respond to their message so do you want them to make contact ?

Re: Your email address cannot be updated. Please try again later.

Mr+Flibbles+86 — Mon, 01 Jul 2024 12:21:41 GMT

Hi there @DOLPHINSWIM , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147