topic Re: Bill in Account & Billing

Bill

Jackie181 — Sun, 30 Jun 2024 07:54:11 GMT

I've just joined back with sky yesterday & got deal for £33 a month why does it show £64 a month then £54 next 2 months on my future bills on my account when it should be £33 a month??

Re: Bill

Daniel0210 — Sun, 30 Jun 2024 08:01:42 GMT

@Jackie181
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

Re: Bill

caesarome — Sun, 30 Jun 2024 08:34:31 GMT

@Jackie181 wrote:

why does it show £64 a month then £54 next 2 months on my future bills on my account when it should be £33 a month??

Check the dates these bills cover as the chances are they cover a longer period than the usual 4 weeks. For your first bill it covers the date your services went live and the following 4 weeks so the bill couldcover up to 7 weeks.