https://helpforum.sky.com/t5/Account-Billing/Payment-credited-to-wrong-account/m-p/4679158#M222456 <P>I don't think Sky will be able to transfer the payment you made to the wrong account to your Mobile account. The only way I can foresee is for you to make a further payment to the correct account (you'll be able to do that over the phone) and then you'll then be able to request a refund of the amount to the wrong account.</P> Fri, 28 Jun 2024 14:21:08 GMT Mark39 2024-06-28T14:21:08Z https://helpforum.sky.com/t5/Account-Billing/Payment-credited-to-wrong-account/m-p/4679130#M222452 <P>Hi,</P><P>I have made a payment to unrestrict my sky mobile account. Following the prompts I paid £100 but it got credited to a non existent sky tv account instead of my mobile account. I have a screenshot showing the £100 as a credit for future bill on the account I don't have. I have had to pay again to unrestrict my mobile so the other £100 is stuck.</P><P>can someone point me to the correct place to get this resolved.</P> Fri, 28 Jun 2024 13:39:17 GMT https://helpforum.sky.com/t5/Account-Billing/Payment-credited-to-wrong-account/m-p/4679130#M222452 brownsfan 2024-06-28T13:39:17Z https://helpforum.sky.com/t5/Account-Billing/Payment-credited-to-wrong-account/m-p/4679158#M222456 <P>I don't think Sky will be able to transfer the payment you made to the wrong account to your Mobile account. The only way I can foresee is for you to make a further payment to the correct account (you'll be able to do that over the phone) and then you'll then be able to request a refund of the amount to the wrong account.</P> Fri, 28 Jun 2024 14:21:08 GMT https://helpforum.sky.com/t5/Account-Billing/Payment-credited-to-wrong-account/m-p/4679158#M222456 Mark39 2024-06-28T14:21:08Z