topic 0300 call in Account & Billing

0300 call

Midsomer3 — Fri, 28 Jun 2024 11:36:11 GMT

Hi I have just received my latest sky bill I have calls unlimited. I have 1 call costing £5.94 ? It say NGN (1) call. When I click on this it lists up a 0300 number then says no charge 0.00 .Can anyone tell me how to find out where the £5.94 is charged to .TIA.

Re: 0300 call

Daniel0210 — Fri, 28 Jun 2024 11:40:17 GMT

@Midsomer3

The breakdown of your bill should show the amount. Click on any blue arrow alongside it for more information.

Was this a call via Sky mobile (all calls are unlimited apart from the fair useage policy) or Sky Talk landline where free calls last up to 60 mins. If you exceed that you're charged for the whole call.

Re: 0300 call

Midsomer3 — Fri, 28 Jun 2024 11:46:47 GMT

Hi thanks for your swift reply , it was a landline call it says NGN £5.94 , when you click on it it says NGN 0.00?

Re: 0300 call

Daniel0210 — Fri, 28 Jun 2024 11:50:14 GMT

@Midsomer3

Which tariff are you on, what day and time of day did you make the call and how long did it last?

Re: 0300 call

Midsomer3 — Fri, 28 Jun 2024 11:55:47 GMT

I am on calls unlimited this was a 3.01 minutes call