https://helpforum.sky.com/t5/Account-Billing/Charged-extra-from-my-outstanding-amount/m-p/4677457#M222251 <P>That's normal. The overpayment from the date your services ceased will be refunded to your Sky account. From there it should be automatically repaid within 6 weeks providing you haven't cancelled your direct debit to Sky. Alternatively, once you see the credit on your Sky account you can request a manual repayment within 5 days. We can help arrange that, if you post here.</P> Wed, 26 Jun 2024 15:03:07 GMT Mark39 2024-06-26T15:03:07Z https://helpforum.sky.com/t5/Account-Billing/Charged-extra-from-my-outstanding-amount/m-p/4677441#M222250 <P>Hi Team, i have end my broadband service on 4th april however you have charged me for the april month (14April-15may) from my outstanding amount. Please check. Let me know if you need more details.&nbsp;</P> Wed, 26 Jun 2024 14:43:35 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-extra-from-my-outstanding-amount/m-p/4677441#M222250 Akashshrivastav 2024-06-26T14:43:35Z https://helpforum.sky.com/t5/Account-Billing/Charged-extra-from-my-outstanding-amount/m-p/4677457#M222251 <P>That's normal. The overpayment from the date your services ceased will be refunded to your Sky account. From there it should be automatically repaid within 6 weeks providing you haven't cancelled your direct debit to Sky. Alternatively, once you see the credit on your Sky account you can request a manual repayment within 5 days. We can help arrange that, if you post here.</P> Wed, 26 Jun 2024 15:03:07 GMT https://helpforum.sky.com/t5/Account-Billing/Charged-extra-from-my-outstanding-amount/m-p/4677457#M222251 Mark39 2024-06-26T15:03:07Z