https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675358#M222022 <P>Have been asked to return equipment, letter says sky q hub is this the sky box or the broadband router? Cardboard box has slot for remote.&nbsp;<BR />thanks.&nbsp;</P> Mon, 24 Jun 2024 13:46:32 GMT Shane28 2024-06-24T13:46:32Z https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675358#M222022 <P>Have been asked to return equipment, letter says sky q hub is this the sky box or the broadband router? Cardboard box has slot for remote.&nbsp;<BR />thanks.&nbsp;</P> Mon, 24 Jun 2024 13:46:32 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675358#M222022 Shane28 2024-06-24T13:46:32Z https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675371#M222024 <P>The Sky Q Hub is your broadband router (but if you've cancelled Sky Q TV you'll be asked to return your Sky Q set top boxes too).</P> Mon, 24 Jun 2024 13:56:58 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675371#M222024 Mark39 2024-06-24T13:56:58Z https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675373#M222025 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639">@Mark39</a>&nbsp;@Thanks &nbsp;for your reply. So will they send out a second box as it all won't fit in the one they sent?</P> Mon, 24 Jun 2024 13:58:07 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675373#M222025 Shane28 2024-06-24T13:58:07Z https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675375#M222026 <P>They should do, towards the end of your 31 days notice period, but if they don't, chase them up. Or you can use your own packaging if you wish.</P> Mon, 24 Jun 2024 14:00:35 GMT https://helpforum.sky.com/t5/Account-Billing/Returning-equipment/m-p/4675375#M222026 Mark39 2024-06-24T14:00:35Z