topic Account Credit Refund in Account & Billing

Account Credit Refund

Dan108 — Thu, 20 Jun 2024 20:15:35 GMT

Hello, I recently cancelled my Sky Stream subscription and overpayed on my last bill, so I am now in credit. Is it possible to have this credit refunded to my bank account?

Thanks

Re: Account Credit Refund

caesarome — Thu, 20 Jun 2024 20:37:48 GMT

@Dan108

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat.
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

Re: Account Credit Refund

Dan108 — Thu, 20 Jun 2024 20:58:37 GMT

Brill, thank you @caesarome!

Re: Account Credit Refund

Mr+Flibbles+86 — Fri, 21 Jun 2024 08:05:45 GMT

Thanks for escalating this. We’ve sent an invite to @Dan108 to chat.