topic Re: Netflix Subscription in Account & Billing

Netflix Subscription

KSiddiqui — Thu, 20 Jun 2024 10:40:35 GMT

Super Disapponted with Sky customer service !

Hello,

I have signed up for sky bundle on 18th of June whilst signing up for the bundle over the phone, I clearly asked the sales person if the bundle includes Netflix 4k ulta hd and her answer was yes . I received an email saying package includes Netflix with ads, been on the phone with SKY since yesterday no help at all and answer from cancellation team was please go ahead and cancel you sky tv there is nothing we can do.

Cancel or Stay !

Please look into it and let me know the solution .

@Sky.Sky

Re: Netflix Subscription

GD1 — Thu, 20 Jun 2024 10:42:48 GMT

@KSiddiqui You're not talking to Sky customer services via the forum, so unfiortunately no one will be able to look into it

Re: Netflix Subscription

MarkGoldsmith — Thu, 20 Jun 2024 12:25:25 GMT

So just upgrade your Netflix package via https://www.sky.com/mysky/tv

The Standard With Ads tier is the tier included for "free" as part of your Sky Package. You can easily upgrade Netflix tiers via your MySky account.

Re: Netflix Subscription

TimmyBGood — Thu, 20 Jun 2024 12:44:53 GMT

@KSiddiqui

I'd suggest that no bundled provider could offer Netflix Premium at the same price as Netflix Standard with Ads.