https://helpforum.sky.com/t5/Sky-Q/Disney-error-code-73/m-p/5395247#M747415 <P>I have sky q and have linked my sky account and Disney + account. I have premium Disney subscription active. When I try to load Disney on my sky q box I get the spinning wheel and eventually an error 73 screen. I don't have a vpn. I have reset the box and router. I don't know what to try next</P> Fri, 16 Oct 2026 19:51:44 GMT AndersonSm 2026-10-16T19:51:44Z https://helpforum.sky.com/t5/Sky-Q/Disney-error-code-73/m-p/5395247#M747415 <P>I have sky q and have linked my sky account and Disney + account. I have premium Disney subscription active. When I try to load Disney on my sky q box I get the spinning wheel and eventually an error 73 screen. I don't have a vpn. I have reset the box and router. I don't know what to try next</P> Fri, 16 Oct 2026 19:51:44 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-error-code-73/m-p/5395247#M747415 AndersonSm 2026-10-16T19:51:44Z https://helpforum.sky.com/t5/Sky-Q/Disney-error-code-73/m-p/5395481#M747439 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2976066">@AndersonSm</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sat, 17 Oct 2026 09:39:15 GMT https://helpforum.sky.com/t5/Sky-Q/Disney-error-code-73/m-p/5395481#M747439 -Heather- 2026-10-17T09:39:15Z