Strange SkyQ network issues

ashbash66 — Tue, 13 Oct 2026 08:28:42 GMT

SkyQ box + Sky Mini box. This was working previously.

Now:

SkyQ Box gets live TV and EPG, and Apps work (eg Netflix, BBC iPlayer), but no Sky streaming services work (Catch Up, Sky Box, Sky Cinema etc).

The Sky Mini box has no live TV, no EPG, but Apps (Netflix, BBC iPlayer) work,

The Sky Mini is connected to the SkyQ box using 5GHz Chan 36 40MHz bandwidth (I changed previously from Chan 44/80MHz due to apparent interference from my 801.11ax mesh router) and all was seemingly good for a while. The Sky Mini is connected using the SKYB1214 separate WiFi, not my home WiFi mesh.

SkyQ box is plugged directly into the Sky router by Ethernet cable, but I am not using the Sky router Wifi as it has insufficient range, so I have the Sky router WiFI turned off, using a mesh Wifi. But of course the Wifi on the SkyQ box is enabled with the SKYB1214 separate wifi SSID.

This was all working. I have reset network connections (both the separate SkyQ connection and the connection to my internet) multiple times, but it hasn't helped. I have seen this issue before, and it was solved by reconnecting the boxes to the network. But not this time....

Can anyone suggest any ideas? Thanks!

Re: Strange SkyQ network issues

Chodley — Tue, 13 Oct 2026 12:20:04 GMT

Did it work on ch36@40MHz before?

Re: Strange SkyQ network issues

ashbash66 — Tue, 13 Oct 2026 12:26:52 GMT

Yes. I was having some issues with Chan 44 / 80MHz, so I switched to Chan 36 / 40MHz, and it worked for quite some time. I also tried going back to Chan 44 / 80MHz and that didn't make a difference - it still didn't work.

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Strange SkyQ network issues

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