topic Disney+ linking issues in Sky Q

Disney+ linking issues

Abits — Mon, 12 Oct 2026 21:32:01 GMT

Disney+ saying my sky is linked But everytime

I try to sign up and login it takes me to the page to select a plan and then is asking me for payment to subscribe but keeps telling me my sky is already linked.

I can't even remember ever signing up through sky for Disney+ so not sure how it's even been linked, I've now created an account but still isn't working as wanting me to pay for a subscription and on my account is saying I don't have any active subscriptions

Re: Disney+ linking issues

Cardel — Tue, 13 Oct 2026 10:02:44 GMT

Hi @Abits , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141