topic SKy box no syncing in Sky Q https://helpforum.sky.com/t5/Sky-Q/SKy-box-no-syncing/m-p/5391987#M747041 <P>My main box works fine as does one in the bedrioom but my one in the kitchen does not appear to be syncing with my package. was workign fine until today. I have turned off the main and kitchen boxes and back on again after 30 seconrds but I get channel unavailable and a screen message to say "Please check your subscrioption entitles you to view this channal on this box". I cannot get access to any channels</P> Mon, 12 Oct 2026 16:16:49 GMT Matthew1966 2026-10-12T16:16:49Z SKy box no syncing https://helpforum.sky.com/t5/Sky-Q/SKy-box-no-syncing/m-p/5391987#M747041 <P>My main box works fine as does one in the bedrioom but my one in the kitchen does not appear to be syncing with my package. was workign fine until today. I have turned off the main and kitchen boxes and back on again after 30 seconrds but I get channel unavailable and a screen message to say "Please check your subscrioption entitles you to view this channal on this box". I cannot get access to any channels</P> Mon, 12 Oct 2026 16:16:49 GMT https://helpforum.sky.com/t5/Sky-Q/SKy-box-no-syncing/m-p/5391987#M747041 Matthew1966 2026-10-12T16:16:49Z Re: SKy box no syncing https://helpforum.sky.com/t5/Sky-Q/SKy-box-no-syncing/m-p/5392382#M747074 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4804865">@Matthew1966</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 13 Oct 2026 09:06:39 GMT https://helpforum.sky.com/t5/Sky-Q/SKy-box-no-syncing/m-p/5392382#M747074 Cardel 2026-10-13T09:06:39Z