https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5391410#M746976 <P>I'm following the instructions to reset the remote (volume only not working) but it's getting into a loop at the "hold 1 and 3" stage stating setup unsuccessful. Anyone able to suggest anything?</P> Sun, 11 Oct 2026 19:18:52 GMT Lou261 2026-10-11T19:18:52Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5391410#M746976 <P>I'm following the instructions to reset the remote (volume only not working) but it's getting into a loop at the "hold 1 and 3" stage stating setup unsuccessful. Anyone able to suggest anything?</P> Sun, 11 Oct 2026 19:18:52 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5391410#M746976 Lou261 2026-10-11T19:18:52Z https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5391528#M746986 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Mon, 12 Oct 2026 07:39:24 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control/m-p/5391528#M746986 Allan95 2026-10-12T07:39:24Z