https://helpforum.sky.com/t5/Sky-Q/Sky-remote-control/m-p/5390678#M746915 <P>New remote&nbsp;</P> Sat, 10 Oct 2026 14:26:55 GMT Lesley_3 2026-10-10T14:26:55Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote-control/m-p/5390678#M746915 <P>New remote&nbsp;</P> Sat, 10 Oct 2026 14:26:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-control/m-p/5390678#M746915 Lesley_3 2026-10-10T14:26:55Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote-control/m-p/5390679#M746916 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4803504">@Lesley_3</a>&nbsp;<BR />If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of <STRONG>Sky customers helping other Sky customers. </STRONG>You aren’t talking to Sky by posting here.<BR /><BR />Two words is not a lot to go on?<BR /><BR />If you follow this link it’ll take you through some troubleshooting before eventually sending you to a form to request a replacement (I’m not sure if this applies to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. <BR /><BR />While you’re waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 10 Oct 2026 14:32:08 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-control/m-p/5390679#M746916 Daniel0210 2026-10-10T14:32:08Z