Can no longer access hbo max

jane249 — Fri, 09 Oct 2026 10:45:09 GMT

I have had hbo max as part of my subscription for a few months. No nothing happens when l click app. I have tried all the workarounds suggested - rebooting and reloading apps but nothing has helped.

any suggestions please

Re: Can no longer access hbo max

-Heather- — Sat, 10 Oct 2026 08:41:18 GMT

Hi @jane249, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Re: Can no longer access hbo max in Sky Q

Can no longer access hbo max

Re: Can no longer access hbo max