https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/5387010#M746614 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3029230">@JIllie39</a>&nbsp;wrote:<BR /> <P>My television keeps buffering and freezing whether I'm watching live, or apps like Disney plus,BBC iPlayer and it won't download things to record&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3029230">@JIllie39</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> Mon, 05 Oct 2026 20:10:59 GMT Laing1 2026-10-05T20:10:59Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/5387003#M746613 <P>My television keeps buffering and freezing whether I'm watching live, or apps like Disney plus,BBC iPlayer and it won't download things to record&nbsp;</P> Mon, 05 Oct 2026 19:56:19 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/5387003#M746613 JIllie39 2026-10-05T19:56:19Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/5387010#M746614 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3029230">@JIllie39</a>&nbsp;wrote:<BR /> <P>My television keeps buffering and freezing whether I'm watching live, or apps like Disney plus,BBC iPlayer and it won't download things to record&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3029230">@JIllie39</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> Mon, 05 Oct 2026 20:10:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/5387010#M746614 Laing1 2026-10-05T20:10:59Z