https://helpforum.sky.com/t5/Sky-Q/Sky-box-and-mini-box/m-p/5386911#M746602 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799838">@Benni-1</a>&nbsp;wrote:<BR /> <P>Both my sky Q box and my mini box do not work</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799838">@Benni-1</a>&nbsp;the first thing to always try is</P> <P>&nbsp;</P> <P>&nbsp;rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>rebooting your mini box</P> Mon, 05 Oct 2026 17:33:33 GMT Laing1 2026-10-05T17:33:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-and-mini-box/m-p/5386905#M746599 <P>Both my sky Q box and my mini box do not work</P> Mon, 05 Oct 2026 17:21:04 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-and-mini-box/m-p/5386905#M746599 Benni-1 2026-10-05T17:21:04Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-and-mini-box/m-p/5386911#M746602 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799838">@Benni-1</a>&nbsp;wrote:<BR /> <P>Both my sky Q box and my mini box do not work</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4799838">@Benni-1</a>&nbsp;the first thing to always try is</P> <P>&nbsp;</P> <P>&nbsp;rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>rebooting your mini box</P> Mon, 05 Oct 2026 17:33:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-and-mini-box/m-p/5386911#M746602 Laing1 2026-10-05T17:33:33Z