topic Disney plus ! More like Disney minus in Sky Q

Disney plus ! More like Disney minus

Michelle+kean — Mon, 05 Oct 2026 14:07:39 GMT

I was sent a new sky q box to solve being stuck in Disney plus loop . Unable to access the app without login which never does despite lots of inputting codes from tv and email . Over and over again .
I have now wasted hours and hours and half a day off waiting for equipment and refreshing apps plugging stuff in unplugging stuff and guess what

still not getting Disney plus

looks like I'm not alone !
Actually got a migraine ! Thanks sky that's what VIP gets ya !

Re: Disney plus ! More like Disney minus

N_chill — Tue, 06 Oct 2026 12:29:36 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141