https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385689#M746459 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4798398">@Bravehart45</a>&nbsp;wrote:<BR /><P>when I tried to fix this problem,</P><HR /></BLOCKQUOTE><P>...you haven't said what the problem is?</P> Sat, 03 Oct 2026 15:03:54 GMT PandJ2020 2026-10-03T15:03:54Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385679#M746456 <P>I've not used my sky Q box for ages, my bills are up to date and my package is phone, broadband and sky Q box.&nbsp;<BR /><BR /></P><P>when I tried to fix this problem, sky bot said to press the "Sky" or "?" On the remote but I don't have these on my remote.&nbsp;<BR /><BR /></P><P>Can I attach a photo of my remote control.&nbsp;</P> Sat, 03 Oct 2026 14:53:44 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385679#M746456 Bravehart45 2026-10-03T14:53:44Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385689#M746459 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4798398">@Bravehart45</a>&nbsp;wrote:<BR /><P>when I tried to fix this problem,</P><HR /></BLOCKQUOTE><P>...you haven't said what the problem is?</P> Sat, 03 Oct 2026 15:03:54 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385689#M746459 PandJ2020 2026-10-03T15:03:54Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385710#M746461 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4798398">@Bravehart45</a>&nbsp; &nbsp;Which Sky Q remote do you have?&nbsp;<A href="https://www.sky.com/help/articles/setting-up-q-remote" target="_blank">https://www.sky.com/help/articles/setting-up-q-remote</A></P> Sat, 03 Oct 2026 15:32:44 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q/m-p/5385710#M746461 MightyQuinn 2026-10-03T15:32:44Z