topic Re: Sky q box internet connection in Sky Q

Sky q box internet connection

Raich1 — Wed, 09 Sep 2026 08:44:09 GMT

my sky Q box keeps disconnecting from the Internet and when I check online, it says everything's fine

Re: Sky q box internet connection

Jason- — Thu, 10 Sep 2026 08:09:37 GMT

We're sorry to see you're having connectivity issues with your Sky Q box 😕

I'll send you an invite to a private chat shortly and we can help you get this working better for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

Re: Sky q box internet connection

DK08 — Tue, 29 Sep 2026 17:38:46 GMT

Hi, my Sky Q box has started disconnecting from the internet every day and I have to rest it each day. Is this a systemic issue? It only started recently.

Re: Sky q box internet connection

Mark1771 — Thu, 01 Oct 2026 17:49:25 GMT

I have the same issue of Sky q disconnecting from internet. No issues with our phones wifi connection?

all apps are starting and then stopping

Re: Sky q box internet connection

Raich1 — Thu, 01 Oct 2026 18:12:14 GMT

I'm still waiting for sky to sort it out