https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384230#M746303 <P>If you've had a new Sky Q box then all recordings will have gone.&nbsp; (They are stored on the old box)</P><P>&nbsp;</P><P>Apps may take 24 hours to appear.</P> Thu, 01 Oct 2026 16:53:31 GMT PandJ2020 2026-10-01T16:53:31Z https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384211#M746298 <UL><LI>Have a new skyq box with old card. Cannot access most of my apps and my old recordings. Can you phone me</LI></UL> Thu, 01 Oct 2026 16:24:52 GMT https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384211#M746298 NAllen1 2026-10-01T16:24:52Z https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384214#M746299 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4796751">@NAllen1</a>&nbsp; I'm afraid no one can phone you, no at Sky will know who you are from a community post.</P> <P>&nbsp;</P> <P>You should also be aware this is a customer helps customer community not SKy customer services.</P> Thu, 01 Oct 2026 16:30:45 GMT https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384214#M746299 GD1 2026-10-01T16:30:45Z https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384230#M746303 <P>If you've had a new Sky Q box then all recordings will have gone.&nbsp; (They are stored on the old box)</P><P>&nbsp;</P><P>Apps may take 24 hours to appear.</P> Thu, 01 Oct 2026 16:53:31 GMT https://helpforum.sky.com/t5/Sky-Q/Problen-with-new-box/m-p/5384230#M746303 PandJ2020 2026-10-01T16:53:31Z