topic Re: Apps fail in Sky Q

Apps fail

Steve9547 — Wed, 30 Sep 2026 14:53:33 GMT

All the Apps stop working, message shows"!technicsl isduecwe are working to resolve"

This happens daily, network connection is good,. Programme just stops, pause/play sometimes resumes programme. If i try a different app, no service and i see error message.

Helpdesk contacted last week, new Q box supplied but problem still exists.

HELP !!

Re: Apps fail

Danz994 — Thu, 01 Oct 2026 08:26:26 GMT

Hi there @Steve9547 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141