topic Re: Distorted sound and vision in Sky Q

Distorted sound and vision

AllyC — Fri, 25 Sep 2026 15:29:53 GMT

Distorted sound and vision on tv channels. No problems when streaming using apps

Re: Distorted sound and vision

Laing1 — Fri, 25 Sep 2026 15:32:56 GMT

@AllyC wrote:

Distorted sound and vision on tv channels. No problems when streaming using apps

@AllyC Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Distorted sound and vision

AllyC — Fri, 25 Sep 2026 15:43:22 GMT

I tried switching everything off etc. nonimprovement

Re: Distorted sound and vision

Me134 — Fri, 25 Sep 2026 16:02:53 GMT

@AllyC wrote:
I tried switching everything off etc. nonimprovement

When you say a distorted picture, do you mean pixelated? That's usually a dish issue on Sky Q or HD+

You'd need to contact Sky for that or a local guy who can check the dish.