Phone call

Elaineblondie01 — Thu, 24 Sep 2026 11:20:49 GMT

How can I speak to a human via a phone call. And AI. I have tried 6 different numbers for sky. Only to get AI. Been trying for 40 minutes now

So frustrated. Please help

Re: Phone call

Daniel0210 — Thu, 24 Sep 2026 11:33:22 GMT

@Elaineblondie01
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

What Sky Q issue do you have? We may be able to save you a call.

Otherwise call Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn't allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

topic Phone call in Sky Q

Phone call

Re: Phone call