topic Re: Paramount plus in Sky Q

Paramount plus

Vickii — Sun, 20 Sep 2026 20:02:26 GMT

I am trying to watch something on paramount plus. When I login it takes ages to load and then takes me to the subscription page. It says I have the basic subscription included at no extra cost with sky cinema. I can't actually watch anything

it just stays on this screen

Re: Paramount plus

Brill+Gill — Mon, 21 Sep 2026 12:10:29 GMT

Hi @Vickii, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Paramount plus

Tmsbird — Mon, 21 Sep 2026 19:10:10 GMT

I have exactly the same problem

Re: Paramount plus

Jmoulding — Tue, 22 Sep 2026 10:10:49 GMT

Have you activated? Try the mysky app as ultimately you may need to 'sign up' been a while since I did it so can't remember too muc