https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5373187#M745287 <P>I'm installing my new Q box and I can't find the physical card&nbsp;</P> Fri, 18 Sep 2026 07:40:00 GMT jacquiline+dale 2026-09-18T07:40:00Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5373187#M745287 <P>I'm installing my new Q box and I can't find the physical card&nbsp;</P> Fri, 18 Sep 2026 07:40:00 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5373187#M745287 jacquiline+dale 2026-09-18T07:40:00Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5373281#M745299 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1538011">@jacquiline+dale</a>&nbsp;wrote:<BR /><P>I'm installing my new Q box and I can't find the physical card&nbsp;</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1538011">@jacquiline+dale</a>&nbsp; &nbsp;It is not clear, are you installing a replacement box, or is this a brand new installtion? If it is a replacement then the chances are you left it in your old box. I this is the case you will have to contact Sky and request a new viewing card. Brand new installations are performed by Sky installers, not users.</P> Fri, 18 Sep 2026 09:19:31 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/5373281#M745299 MightyQuinn 2026-09-18T09:19:31Z