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    <title>topic Re: Mrs Teresa in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Mrs-Teresa/m-p/5372893#M745248</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4785436"&gt;@Teresa1_&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I have a new box and it had not added the apps&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4785436"&gt;@Teresa1_&lt;/a&gt;&amp;nbsp;Have you tried rebooting your main Q box ie &lt;BR /&gt;putting your box into Standby then switching it off at the wall for 30 seconds &lt;BR /&gt;switch it back on then follow the on screen instructions&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I that doesn't work&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;you could try refreshing the apps in the engineers menu &lt;BR /&gt;&lt;BR /&gt;To enter the engineers menu do the follow&lt;BR /&gt;press the home button then scroll down to setting and hi-light&lt;BR /&gt;do not press select/enter but press 001 then select this takes you into the engineers menu &lt;BR /&gt;&lt;BR /&gt;scroll down to apps &amp;gt; refresh&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 17 Sep 2026 16:57:52 GMT</pubDate>
    <dc:creator>Laing1</dc:creator>
    <dc:date>2026-09-17T16:57:52Z</dc:date>
    <item>
      <title>Mrs Teresa</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Mrs-Teresa/m-p/5372871#M745245</link>
      <description>&lt;P&gt;I have a new box and it had not added the apps&lt;/P&gt;</description>
      <pubDate>Thu, 17 Sep 2026 16:28:52 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Mrs-Teresa/m-p/5372871#M745245</guid>
      <dc:creator>Teresa1_</dc:creator>
      <dc:date>2026-09-17T16:28:52Z</dc:date>
    </item>
    <item>
      <title>Re: Mrs Teresa</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Mrs-Teresa/m-p/5372893#M745248</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4785436"&gt;@Teresa1_&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I have a new box and it had not added the apps&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4785436"&gt;@Teresa1_&lt;/a&gt;&amp;nbsp;Have you tried rebooting your main Q box ie &lt;BR /&gt;putting your box into Standby then switching it off at the wall for 30 seconds &lt;BR /&gt;switch it back on then follow the on screen instructions&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I that doesn't work&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;you could try refreshing the apps in the engineers menu &lt;BR /&gt;&lt;BR /&gt;To enter the engineers menu do the follow&lt;BR /&gt;press the home button then scroll down to setting and hi-light&lt;BR /&gt;do not press select/enter but press 001 then select this takes you into the engineers menu &lt;BR /&gt;&lt;BR /&gt;scroll down to apps &amp;gt; refresh&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Sep 2026 16:57:52 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Mrs-Teresa/m-p/5372893#M745248</guid>
      <dc:creator>Laing1</dc:creator>
      <dc:date>2026-09-17T16:57:52Z</dc:date>
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